Water Service Payment Assistance | Russell School Community Services Center, Community Action Council
Resource Name:Water Service Payment Assistance | Russell School Community Services Center, Community Action Council
Water Service Payment Assistance
address
520 Toner Street, Lexington, KY 40508
Eligibility
Must have/meet:
- Water service provided by Kentucky American Water
- Income guidelines
- Paid at least $25 toward their water bill in the last 180 days
- A balance of at least $50 outstanding on account
Required documents
Please bring with you:
- Identification for all members of the household
- Proof of income received in the last 30 days
- Copy of Kentucky American water bill or disconnect notice
Hours
Mon-Fri 8:30 am-5:00 pm (EST)
859-554-4350
Voice
·Main
Application process
Application required, please call or visit: https://portal.empoworbycsst.com/Public/ClientAccessForm.aspx?AccessID=b51d1c33-70f7-49fc-a576-b5f45d2adf72
Fees
Free
Service area
Fayette County, KY
Provides information and referral services, access to emergency financial assistance, housing programs and weatherization. Offers assistance for basic necessities including food, shelter and utilities, when available.
Last Assured
01/05/2026