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Non-Emergency Medical Transportation | Federated Transportation Service of the Bluegrass

Non-Emergency Medical Transportation

1713 Jaggie Fox Way, Lexington, KY 40511

Eligibility
Must have/meet:
  • Traveling to and from a Medicaid-covered service area
  • No vehicle registered in recipient's name or household
Required documents
Please bring with you:
  • Picture ID
  • Valid Kentucky Medicaid Card
Hours
Mon-Fri 6:00 am-8:00 pm, Sat 8:00 am-1:00 pm (EST)
To access this service, contact:

Pam Shepherd (Executive Director)

888-848-0989
Voice·

Customer Service Center Toll Free

859-233-1668
Fax·

Fax

859-258-2722
Voice·

Customer Service Center Main

800-648-6056
Voice·

TDD Information Line

859-233-0066
Voice·

Administrative

Application process
Call at least 72 hours in advance
Fees
Free to Medicaid recipients who qualify
Service area
Montgomery County, KY Jefferson County, KY Trimble County, KY Madison County, KY Bullitt County, KY Harrison County, KY Spencer County, KY Clark County, KY Bourbon County, KY Fayette County, KY Nicholas County, KY Shelby County, KY Estill County, KY Powell County, KY Oldham County, KY Henry County, KY
Provides public transportation, demand response service, job and education ride services to all Bourbon, Harrison and Nicholas County residents.
Last Assured
06/11/2025
Providing organization
Federated Transportation Service of the Bluegrass
Provides transportation for medical appointments and work-related activities.