Boyd County Office, Kentucky Department of Community Based Services

Address

1539 Greenup Avenue
Suites 201 and 301
Ashland, KY 41101

(606) 920-2032

https://chfs.ky.gov/Pages/index.aspx

Description:

Provides a variety of services and programs including family support, child care, child and adult protection and eligibility determinations for Medicaid and food benefits.

Hours:

Mon-Fri 8:00 am-4:30 pm (EST)

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

March 4, 2025

Address Listings

Physical (Primary)

1539 Greenup Avenue
Suites 201 and 301
Ashland, KY 41101

Phone Numbers

Protection and Permanency Main

(606) 920-2032

Child and Adult Protection Hotline

(877) 597-2331

Child and Adult Protection Hotline Other

(800) 752-6200

Family Support Main

(855) 306-8959

KI-HIPP Insurance Main

(855) 459-6328

Legal Status:

State Government

Description

Provides assistance for adults who are unable to act on their own behalf or manage their own affairs or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect or abandonment.

Hours

Mon-Fri 8:00 am-4:30 pm (EST)

Required Documents

No documentation required

Eligibility

No restrictions

Fees

Free

Intake Procedure

Please call or report online at: https://prd.webapps.chfs.ky.gov/reportabuse/home.aspx

Geography Served

None

Telephone Numbers

Number:
877-597-2331
Type:
Voice
Name:
Child and Adult Protection Hotline
Number:
800-752-6200
Type:
Voice
Name:
Child and Adult Protection Hotline Other
Edit Service DetailsClick here to see this service (PH-6500.0500) and related services within the Service Tree.

Special Notes/Funding

Child Care Assistance Program (CCAP)

Description

Provides subsidies to help families pay and obtain child care that allows parents to work, attend education and training programs and/or participate in the Kentucky Temporary Assistance Program. Child care subsidies are also available for child protective services.

Hours

Mon-Fri 8:00 am-4:30 pm (EST)

Required Documents

Please bring with you: * Picture ID * Social Security card * Birth documentation for each child to be enrolled * Proof of residency * Proof of household income * Other required program documentation

Eligibility

Must have/meet: * Resident of Kentucky * Income guidelines * Other program requirement

Fees

Free

Intake Procedure

Call or apply online at https://benefind.ky.gov/

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Kentucky
    • Boyd County

    Telephone Numbers

    Number:
    855-306-8959
    Type:
    Voice
    Name:
    Family Support Main
    Edit Service DetailsClick here to see this service (NL-3000.1500) and related services within the Service Tree.

    Description

    Investigates reports of child abuse, neglect or abandonment. Documents substantiated cases and provides for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care.

    Hours

    Mon-Fri 8:00 am-4:30 pm (EST)

    Required Documents

    No documentation required

    Eligibility

    No restrictions

    Fees

    Free

    Intake Procedure

    Please call or report online at: https://prd.webapps.chfs.ky.gov/reportabuse/home.aspx

    Geography Served

    None

    Telephone Numbers

    Number:
    877-597-2331
    Type:
    Voice
    Name:
    Child and Adult Protection Hotline
    Number:
    800-752-6200
    Type:
    Voice
    Name:
    Child and Adult Protection Hotline Other
    Edit Service DetailsClick here to see this service (PH-6500.1500) and related services within the Service Tree.

    Special Notes/Funding

    Kentucky Children's Health Insurance (KCHIP) program

    Description

    Provides free or low-cost health insurance for children younger than 19 years of age without health insurance.

    Hours

    Mon-Fri 8:00 am-4:30 pm (EST)

    Required Documents

    Please bring with you: * Picture ID * Proof of household income

    Eligibility

    Must have/meet: * Resident of Kentucky * 19 years of age and younger * Household income at or less than 218% of the federal poverty level

    Fees

    Varies based on eligibility

    Intake Procedure

    Walk-in or call

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Kentucky
      • Boyd County

      Telephone Numbers

      Number:
      855-306-8959
      Type:
      Voice
      Name:
      Family Support Main
      Edit Service DetailsClick here to see this service (NL-5000.1500) and related services within the Service Tree.

      Special Notes/Funding

      People in mass care shelters are not eligible. If a household continues to need Food Stamp assistance after the certification period, they must apply for the regular Food Stamp program.

      Description

      Provides food stamp coupons to households who have lost food, income or liquid resources due to a declared disaster in situations where the US Department of Agriculture (USDA) has approved activation of the program. Households are certified for two weeks to a month depending on USDA approvals and must be in a situation where they can purchase and prepare meals.

      Hours

      Mon-Fri 8:00 am-4:30 pm (EST)

      Required Documents

      Please bring with you: * Picture ID * Social Security card * Proof of household income

      Eligibility

      Must have/meet: * Household must either live or work in an identified disaster area * Been affected by the disaster * Certain D-SNAP eligibility criteria

      Fees

      Free

      Intake Procedure

      Walk-in or call

      Geography Served

      None

      Telephone Numbers

      Number:
      855-306-8959
      Type:
      Voice
      Name:
      Family Support Main
      Edit Service DetailsClick here to see this service (TH-2600.6450-170) and related services within the Service Tree.

      Description

      Provides an electronic benefit transfer (EBT) card similar to a bank debit card which can be used in most grocery stores to purchase food.

      Hours

      Mon-Fri 8:00 am-4:30 pm (EST)

      Required Documents

      Please bring with you: * Picture ID * Social Security card * Proof of household income

      Eligibility

      Must meet income guidelines

      Fees

      Free

      Intake Procedure

      Walk-in or call

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Kentucky
        • Boyd County

        Telephone Numbers

        Number:
        855-306-8959
        Type:
        Voice
        Name:
        Family Support Main
        Edit Service DetailsClick here to see this service (NL-6000.2000) and related services within the Service Tree.

        Special Notes/Funding

        Kentucky Integrated Health Insurance Premium Payment (KI-HIPP)

        Description

        Provides a voluntary Medicaid program offered to eligible policyholders to help pay for the cost of an Employer-Sponsored Insurance (ESI) plan. The KI-HIPP program also may provide more healthcare options by providing access to the full traditional Medicaid network and allowing entire families to be on the same health insurance plan.

        Hours

        Mon-Fri 8:00 am-4:30 pm (EST)

        Required Documents

        Please bring with you: * Picture ID * Summary of benefits and coverage (SBC) * Premium rate sheet * Other documents as requested during application process

        Eligibility

        Must have/meet: * Resident of Kentucky * Kentucky Medicaid members and non-Medicaid policy holders with at least one Medicaid member on their plan * Insurance through an employer * Coverage through United Mine Workers, Retiree Health Plan or COBRA

        Fees

        Free

        Intake Procedure

        Visit https://benefind.ky.gov/

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Kentucky
          • Boyd County

          Telephone Numbers

          Number:
          855-459-6328
          Type:
          Voice
          Name:
          KI-HIPP Insurance Main
          Edit Service DetailsClick here to see this service (LH-5100.3000) and related services within the Service Tree.

          Description

          Provides health insurance program for low-income persons that do not have access to insurance provided by an employer or cannot afford privately purchased health insurance. It covers children, elderly and/or persons with disabilities and other people who are eligible to receive federally assisted income maintenance payments.

          Hours

          Mon-Fri 8:00 am-4:30 pm (EST)

          Required Documents

          Please bring with you: * Picture ID * Social Security card * Proof of household income

          Eligibility

          Must have/meet: * US citizen * Resident of Kentucky * 65 years of age or older or * Permanently disabled or * Pregnant woman, parent or caretaker of a child * Income guidelines

          Fees

          Free

          Intake Procedure

          Walk-in, call or visit: https://kynect.ky.gov/benefits/s/medicaid-kchip-program?language=en_US

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Kentucky
            • Boyd County

            Telephone Numbers

            Number:
            855-306-8959
            Type:
            Voice
            Name:
            Family Support Main
            Edit Service DetailsClick here to see this service (NL-5000.5000-770) and related services within the Service Tree.

            Description

            Provides time-limited cash assistance for needy families with (or expecting) children as well as job preparation, work opportunities and access to supportive services.

            Hours

            Mon-Fri 8:00 am-4:30 pm (EST)

            Required Documents

            Please bring with you: * Picture ID * Social Security card * Proof of household income

            Eligibility

            Must have/meet: * US citizen * Children must be citizens or have eligible alien status * Children must be 18 years old or younger (If older than 18, must be a full time student with an expected graduation date before the age of 20) * Families must have a child under 18 living in the home * Social security number * Income guidelines * Pregnant women are eligible for TANF during the month before their due date

            Fees

            Free

            Intake Procedure

            Walk-in or call

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Kentucky
              • Boyd County

              Telephone Numbers

              Number:
              855-306-8959
              Type:
              Voice
              Name:
              Family Support Main
              Edit Service DetailsClick here to see this service (NL-1000.8500) and related services within the Service Tree.

              Description

              Provides nutrition education and food vouchers for pregnant women, new mothers, infants and children younger than age 5 who cannot afford an adequate diet and those who have a condition which shows a need for better nutrition.

              Hours

              Mon-Fri 8:00 am-4:30 pm (EST)

              Required Documents

              Please bring with you: * Picture ID * Social Security card * Proof of household income

              Eligibility

              Must have/meet: * Pregnant or a new mother with infant and children younger than 5 years of age * Income eligible

              Fees

              Free

              Intake Procedure

              Walk-in or call

              Geography Served

              None

              Telephone Numbers

              Number:
              855-306-8959
              Type:
              Voice
              Name:
              Family Support Main
              Edit Service DetailsClick here to see this service (NL-6000.9500) and related services within the Service Tree.

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