Madison County-Richmond Office, Kentucky Department of Community Based Services

Address

304 Anna Hume Boulevard
Richmond, KY 40476

(855) 306-8959

https://prd.webapps.chfs.ky.gov/Office_Phone/index.aspx?county=75

Description:

Provides a variety of services and programs including family support, eligibility determinations for Medicaid, food benefits and administration of an energy cost-assistance program. Coordinates child welfare and violence prevention efforts in Madison County. Provides prevention services to mediate the risk of child abuse and neglect.

Hours:

Mon-Fri 8:00 am-4:30 pm (EST)

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

January 31, 2024

Address Listings

Physical (Primary)

304 Anna Hume Boulevard
Richmond, KY 40476

Phone Numbers

Family Support Main

(855) 306-8959

Child and Adult Protection Hotline

(877) 597-2331

Family Support Fax

(859) 626-3112

KI-HIPP Insurance Main

(855) 459-6328

Protection and Permanency Fax

(859) 623-9119

Protection and Permanency Main

(859) 623-1204

Legal Status:

State Government

Description

Assesses the needs and capabilities of children who have been relinquished for adoption. Compiles the children's social and medical histories. Makes arrangements for care and supervision of the children prior to placement. Evaluates and approves prospective adoptive applicants.

Hours

Mon-Fri 8:00 am-4:30 pm (EST)

Required Documents

Documents as requested when appointment is scheduled

Eligibility

Call for more information

Fees

Free

Intake Procedure

Appointment required, please call

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Kentucky
    • Madison County

    Telephone Numbers

    Number:
    859-623-9119
    Type:
    Fax
    Name:
    Protection and Permanency Fax
    Number:
    859-623-1204
    Type:
    Voice
    Name:
    Protection and Permanency Main
    Edit Service DetailsClick here to see this service (PH-0300.0350) and related services within the Service Tree.

    Description

    Provides assistance for adults who are unable to act on their own behalf or manage their own affairs or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect or abandonment.

    Hours

    Mon-Fri 8:00 am-4:30 pm (EST)

    Required Documents

    No documentation required

    Eligibility

    No restrictions

    Fees

    Free

    Intake Procedure

    Please call or email intake@sbsr@KY.gov

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Kentucky
      • Madison County

      Telephone Numbers

      Number:
      877-597-2331
      Type:
      Voice
      Name:
      Child and Adult Protection Hotline
      Number:
      859-623-1204
      Type:
      Voice
      Name:
      Protection and Permanency Main
      Edit Service DetailsClick here to see this service (PH-6500.0500) and related services within the Service Tree.

      Special Notes/Funding

      Child Care Assistance Program (CCAP)

      Description

      Provides subsidies to help families pay and obtain child care that allows parents to work, attend education and training programs and/or participate in the Kentucky Temporary Assistance Program. Child care subsidies are also available for child protective services.

      Hours

      Mon-Fri 8:00 am-4:30 pm (EST)

      Required Documents

      Please bring with you: * Picture ID * Social Security Card * Birth documentation for each child to be enrolled * Proof of residency * Proof of household income * Other required program documentation

      Eligibility

      Must have/meet: * Resident of Kentucky * Income guidelines * Other program requirements

      Fees

      Free

      Intake Procedure

      Call or apply online at https://benefind.ky.gov/

      Offered Outside of Physical Location

      Yes

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Kentucky
        • Madison County

        Telephone Numbers

        Number:
        855-306-8959
        Type:
        Voice
        Name:
        Family Support Main
        Edit Service DetailsClick here to see this service (NL-3000.1500) and related services within the Service Tree.

        Description

        Provides investigation of reports of child abuse, neglect or abandonment and document substantiated cases. Child protective services (CPS) will arrange temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care.

        Hours

        Mon-Fri 8:00 am-4:30 pm (EST)

        Required Documents

        No documentation required

        Eligibility

        No restrictions

        Fees

        Free

        Intake Procedure

        Please call or email intake@sbsr@KY.gov

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Kentucky
          • Madison County

          Telephone Numbers

          Number:
          877-597-2331
          Name:
          Child and Adult Protection Hotline
          Number:
          859-623-1204
          Type:
          Voice
          Name:
          Protection and Permanency Main
          Edit Service DetailsClick here to see this service (PH-6500.1500) and related services within the Service Tree.

          Special Notes/Funding

          Kentucky Children's Health Insurance (KCHIP) program

          Description

          Provides free or low-cost health insurance for children younger than 19 years of age without health insurance.

          Hours

          Mon-Fri 8:00 am-4:30 pm (EST)

          Required Documents

          Please bring with you: * Picture ID * Proof of household income

          Eligibility

          Must have/meet: * Resident of Kentucky * 19 years of age and younger * Household income at or less than 218% of the federal poverty level

          Fees

          Varies based on eligibility

          Intake Procedure

          Walk-in or call

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Kentucky
            • Madison County

            Telephone Numbers

            Number:
            855-306-8959
            Type:
            Voice
            Name:
            Family Support Main
            Edit Service DetailsClick here to see this service (NL-5000.1500) and related services within the Service Tree.

            Special Notes/Funding

            People in mass care shelters are not eligible. If a household continues to need Food Stamp assistance after the certification period, they must apply for the regular Food Stamp program.

            Description

            Provides food stamp coupons to households who have lost food, income or liquid resources due to a declared disaster in situations where the US Department of Agriculture (USDA) has approved activation of the program. Households are certified for two weeks to a month depending on USDA approvals and must be in a situation where they can purchase and prepare meals.

            Hours

            Mon-Fri 8:00 am-4:30 pm (EST)

            Required Documents

            Please bring with you: * Picture ID * Social Security Card * Proof of household income

            Eligibility

            Must have/meet: * Household must either live or work in an identified disaster area * Been affected by the disaster * Certain D-SNAP eligibility criteria

            Fees

            Free

            Intake Procedure

            Please call

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Kentucky
              • Madison County

              Telephone Numbers

              Number:
              855-306-8959
              Type:
              Voice
              Name:
              Family Support Main
              Edit Service DetailsClick here to see this service (TH-2600.6450-170) and related services within the Service Tree.

              Description

              Provides an electronic benefit transfer (EBT) card similar to a bank debit card which can be used in most grocery stores to purchase food.

              Hours

              Mon-Fri 8:00 am-4:30 pm (EST)

              Required Documents

              Please bring with you: * Picture ID * Social Security Card * Proof of household income

              Eligibility

              Meets income guidelines

              Fees

              Free

              Intake Procedure

              Walk-in or call

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Kentucky
                • Madison County

                Telephone Numbers

                Number:
                855-306-8959
                Type:
                Voice
                Name:
                Family Support Main
                Edit Service DetailsClick here to see this service (NL-6000.2000) and related services within the Service Tree.

                Special Notes/Funding

                Kentucky Integrated Health Insurance Premium Payment (KI-HIPP)

                Description

                Provides a voluntary Medicaid program offered to eligible policyholders to help pay for the cost of an Employer-Sponsored Insurance (ESI) plan. The KI-HIPP program also may provide more healthcare options by providing access to the full traditional Medicaid network and allowing entire families to be on the same health insurance plan.

                Hours

                Mon-Fri 8:00 am-4:30 pm (EST)

                Required Documents

                Please bring with you: * Picture ID * Summary of benefits and coverage (SBC) * Premium rate sheet * Other documents as requested during application process

                Eligibility

                Must have/meet: * Resident of Kentucky * Kentucky Medicaid members and non-Medicaid policy holders with at least one Medicaid member on their plan * Insurance through an employer * Coverage through United Mine Workers, Retiree Health Plan or COBRA

                Fees

                Free

                Intake Procedure

                Visit https://benefind.ky.gov/

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                • Kentucky
                  • Madison County

                  Telephone Numbers

                  Number:
                  855-459-6328
                  Name:
                  KI-HIPP Insurance Main
                  Edit Service DetailsClick here to see this service (LH-5100.3000) and related services within the Service Tree.

                  Description

                  Provides health insurance program for low-income persons that do not have access to insurance provided by an employer or cannot afford privately purchased health insurance. It covers children, elderly and/or persons with disabilities and other people who are eligible to receive federally assisted income maintenance payments.

                  Hours

                  Mon-Fri 8:00 am-4:30 pm (EST)

                  Required Documents

                  Please bring with you: * Picture ID * Social Security Card * Proof of household income

                  Eligibility

                  Must have/meet: * US citizen * Resident of Kentucky * 65 years of age or older or * Permanently disabled or * Pregnant woman, parent or caretaker of a child * Income guidelines

                  Fees

                  Free

                  Intake Procedure

                  Walk-in or call

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Kentucky
                    • Madison County

                    Telephone Numbers

                    Number:
                    855-306-8959
                    Type:
                    Voice
                    Name:
                    Family Support Main
                    Edit Service DetailsClick here to see this service (NL-5000.5000) and related services within the Service Tree.

                    Description

                    Provides time-limited cash assistance for needy families with (or expecting) children as well as job preparation, work opportunities and access to supportive services.

                    Hours

                    Mon-Fri 8:00 am-4:30 pm (EST)

                    Required Documents

                    Please bring with you: * Picture ID * Social Security Card * Proof of household income

                    Eligibility

                    Must have/meet: * US citizen * Children must be citizens or have eligible alien status * Children must be 18 years old or younger (If older than 18, must be a full time student with an expected graduation date before the age of 20) * Families must have a child under 18 living in the home * Social security number * Income guidelines * Pregnant women are eligible for TANF during the month before their due date

                    Fees

                    Free

                    Intake Procedure

                    Walk-in or call

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • Kentucky
                      • Madison County

                      Telephone Numbers

                      Number:
                      855-306-8959
                      Type:
                      Voice
                      Name:
                      Family Support Main
                      Edit Service DetailsClick here to see this service (NL-1000.8500) and related services within the Service Tree.

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