Utility Complaint Hotline, Public Service Commission of Kentucky

Address

211 Sower Boulevard
Frankfort, KY 40602

(800) 772-4636

https://psc.ky.gov/

Description:

Provides a hotline for consumers to address complaints about proposed rate changes for gas, electric, telephone, water and sewer.

Hours:

Mon-Fri 8:00 am-4:30 pm (EST)

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

August 6, 2021

Address Listings

Mailing

PO Box 615
Frankfort, KY 40602

Physical (Primary)

211 Sower Boulevard
Frankfort, KY 40602

Contacts

Michael J Schmitt

Primary Contact

Commissioner

(502) 564-3940

Phone Numbers

Toll Free

(800) 772-4636

Legal Status:

State

Description

Provides a hotline for consumers to address complaints about proposed rate changes for gas, electric, telephone, water and sewer.

Hours

Mon-Fri 8:00 am-4:30 pm (EST)

Required Documents

No documentation required

Eligibility

Must be resident of Kentucky

Fees

Free

Intake Procedure

Please call

Languages

Language line available

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Kentucky

    Contact

    Name:
    Michael J Schmitt
    Title:
    Commissioner
    Phone:
    502-564-3940

    Telephone Numbers

    Number:
    800-772-4636
    Type:
    Voice
    Name:
    Toll Free
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