The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.
Crisis Intervention
After Hours Crisis Drop In Programs
Programs that provide access to crisis intervention and support services on a drop-in basis for people who are experiencing acute emotional distress during night and weekend hours when other resources are unavailable. Services may include a needs assessment; brief individual, group and family counseling; referrals; and a range of other secondary services depending on the situation. These programs may target homeless and at-risk youth; students; families experiencing an emergency; people who are in crisis due to health, mental health or drug/alcohol issues; or other groups with urgent concerns. Many work closely with police and emergency health services as well as other organizations that provide crisis response assistance; and serve as an after-hours alternative to hospitalization or treatment in a residential setting.
Crisis Intervention Hotlines/Helplines
Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
Programs that provide a short-term residential alternative to inpatient hospitalization for adults and/or children who are experiencing a mental health crisis and require 24-hour support in a supervised environment to become stabilized, but do not exhibit medical complications that necessitate nursing care.
Internet Based Crisis Intervention
Programs that provide an opportunity for people who are emotionally distressed to have one-on-one Internet chat room sessions with people who are trained in supportive listening and crisis intervention. The objectives of the sessions are to defuse the immediate crisis, ensure the person's safety, and assist the person to take the next immediate steps toward resolving the problem.
Involuntary Psychiatric Intervention
Programs that provide a mechanism for mobile emergency response in situations where an individual's mental or emotional condition results in behavior which constitutes an imminent danger to him or herself or to another and the person is unwilling to seek voluntary treatment. The program conducts an immediate assessment of the psychological condition and functioning of the individual and can issue an order which authorizes involuntary hospitalization for a specified period of time for the purposes of observation and treatment. A request for intervention can be made by family members, community residents and/or community agencies.
Twenty Three Hour Psychiatric Observation Programs
Programs that provide for the placement of individuals who are experiencing a crisis or acute mental health emergency in an appropriate nursing unit for assessment, observation and clinical determination of the next level of care for a period of time not to exceed 23 hours. The purpose of the 23-hour bed is to provide for continued evaluation over an extended period of time beyond the initial emergency psychiatric evaluation to further evaluate the individual to ensure appropriate care and disposition which may include admission as an in-patient.
