West End Neighborhood Center, Community Action Council
Address
913 Georgetown Street
Lexington, KY 40511
(859) 244-2215
http://www.commaction.org/index.php?option=com_content&view=article&id=85&Itemid=169
AKA:
East End Neighborhood Center CAC
Description:
Provides information and referral services, access to emergency financial assistance, housing programs and weatherization. Offers assistance for basic necessities including food, shelter and utilities, when available.
Hours:
Mon-Fri 8:30 am-5:00 pm (EST)
Handicap Accessible?
Yes
Is Shelter?
No
Date of Official Change:
May 14, 2024
Address Listings
Physical (Primary)
913 Georgetown Street
Lexington, KY 40511
Contacts
Brittany Rice
Lavonne Byrdsong
Taylor Washington
Phone Numbers
Main
(859) 244-2215
LIHEAP Intake/Appointment
(859) 300-6960
Legal Status:
Nonprofit
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Provides vouchers for a Kentucky Utilities (KU) bill for people whose electricity has been or is at risk of being shut off. Also offers assistance through the Low Income Home Energy Assistance Program (LIHEAP) which is usually available 1 time per calendar year (or heating season).
Hours
Mon-Fri 8:30 am-5:00 pm (EST)
Required Documents
Please bring with you: * Proof of residency * Picture ID * Copy of electric bill * Proof of household income * Proof of household expenses
Eligibility
Must have/meet: * Resident of service area * Income guidelines
Fees
Free
Intake Procedure
Appointment required, please call
Geography Served
- Kentucky
- Fayette County
- Fayette County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Description
Provides assistance with cost of heating home in the winter through Low Income Home Energy Assistance Program (LIHEAP) or offers participants a credit to their Columbia Gas account during the months of November through March.
Hours
Mon-Fri 8:30 am-5:00 pm (EST)
Required Documents
Please bring with you: * Proof of residency * Picture ID * Copy of gas bill * Proof of household income * Proof of household expenses
Eligibility
Must have/meet: * Resident of service area * Income guidelines
Fees
Free
Intake Procedure
Appointment required, please call
Geography Served
- Kentucky
- Fayette County
- Fayette County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Special Notes/Funding
WinterCare Energy Fund
Description
Provides heating fuel payment assistance for individuals in danger of running out of fuel to heat their home. Financial assistance may be available to help pay all or a portion of the heating fuel bill.
Hours
Mon-Fri 8:30 am-5:00 pm (EST)
Required Documents
Please bring with you: * Proof of residency * Picture ID * Copy of heating fuel bill * Proof of household income * Proof of household expenses
Eligibility
Must have/meet: * Resident of Fayette County * Income guidelines
Fees
Free
Intake Procedure
Appointment required, please call
Geography Served
- Kentucky
- Fayette County
- Fayette County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Description
Provides in-person assistance personnel to help people understand and access insurance coverage through the marketplace
Hours
Mon-Fri 8:30 am-5:00 pm (EST)
Required Documents
Documents as requested when appointment is scheduled
Eligibility
Must be resident of Fayette County
Fees
Free
Intake Procedure
Appointment required, please call
Geography Served
- Kentucky
- Fayette County
- Fayette County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Special Notes/Funding
Only available during tax season.
Description
Provides free basic income tax return preparation to older adults and low-income individuals and families.
Hours
Tue, Thu 6:00 pm-9:00 pm (ET)
Required Documents
Please bring with you: * Picture ID * Social Security cards or Individual Taxpayer Identification Number (ITIN) for all family members * Wage and earning statements (Form W-2, W-2G, 1099-R, 1099-Misc) for all employers * Interest and dividend statements (Forms 1099) * All Forms 1095, Health Insurance Statements * A copy of last yearâs tax returns, if available * Proof of bank account routing and account numbers for direct deposit such as a blank check
Eligibility
Must not have made more than $62,000
Fees
Free
Intake Procedure
Walk-in welcome or call 211 for appointment
Geography Served
- Kentucky
- Fayette County
- Fayette County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Special Notes/Funding
Miscellaneous Assistance Funds
Description
Provides assistance periodically for emergency situations that are not covered under any other current programs.
Hours
Mon-Fri 8:30 am-5:00 pm (EST)
Required Documents
Please bring with you: * Proof of residency * Picture ID * Proof of household income * Proof of household expenses
Eligibility
Must have/meet: * Resident of service area * Income guidelines
Fees
Free
Intake Procedure
Walk-in or call
Geography Served
- Kentucky
- Fayette County
- Fayette County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Description
Provides financial assistance through the H20 Help to Others Program for income-eligible, residential water and wastewater customers who find themselves unable to pay their Kentucky American Water bill(s). Maximum grant is $250. Qualifying customers may receive 1 grant per calendar year, while funds permit. Exceptions may be made in extreme situations.
Hours
Mon-Fri 8:30 am-5:00 pm (EST)
Required Documents
Please bring with you: * Proof of social security numbers for the members of the household * Proof of all household income received in the last 30 days including pay stubs, SSI, disability, child support, etc. * Copy of most recent water bill * Proof of payment of at least $25 made to Kentucky American Water in the last 6 months
Eligibility
Must have/meet: * Total gross household income must be at or below 225% of the 2024 Federal Poverty Income Guidelines * Paid at least $25 toward their water bill in the 180 days prior to applying for assistance * A balance of at least $50 outstanding on account
Fees
Free
Intake Procedure
Application required, please call
Geography Served
- Kentucky
- Fayette County
- Fayette County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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