West End Neighborhood Center, Community Action Council

Address

913 Georgetown Street
Lexington, KY 40511

(859) 244-2215

http://www.commaction.org/index.php?option=com_content&view=article&id=85&Itemid=169

AKA:

East End Neighborhood Center CAC

Description:

Provides information and referral services, access to emergency financial assistance, housing programs and weatherization. Offers assistance for basic necessities including food, shelter and utilities, when available.

Hours:

Mon-Fri 8:30 am-5:00 pm (EST)

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

May 14, 2024

Address Listings

Physical (Primary)

913 Georgetown Street
Lexington, KY 40511

Contacts

Brittany Rice

Primary Contact

Emergency Services Manager

(859) 244-2215

Brittany.rice@commaction.org

Lavonne Byrdsong

Healthcare Kynector

(859) 537-8502

lavonne.byrdsong@commaction.org

Taylor Washington

Healthcare Kynector

(859) 397-3285

Taylor.washington@commaction.org

Phone Numbers

Main

(859) 244-2215

LIHEAP Intake/Appointment

(859) 300-6960

Legal Status:

Nonprofit

Description

Provides vouchers for a Kentucky Utilities (KU) bill for people whose electricity has been or is at risk of being shut off. Also offers assistance through the Low Income Home Energy Assistance Program (LIHEAP) which is usually available 1 time per calendar year (or heating season).

Hours

Mon-Fri 8:30 am-5:00 pm (EST)

Required Documents

Please bring with you: * Proof of residency * Picture ID * Copy of electric bill * Proof of household income * Proof of household expenses

Eligibility

Must have/meet: * Resident of service area * Income guidelines

Fees

Free

Intake Procedure

Appointment required, please call

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Kentucky
    • Fayette County

    Contact

    Name:
    Brittany Rice
    Title:
    Emergency Services Manager
    Phone:
    859-244-2215
    Email:
    Brittany.rice@commaction.org

    Telephone Numbers

    Number:
    859-300-6960
    Type:
    Voice
    Name:
    LIHEAP Intake/Appointment
    Number:
    859-244-2215
    Type:
    Voice
    Name:
    Main
    Edit Service DetailsClick here to see this service (BV-8900.9300-180) and related services within the Service Tree.

    Description

    Provides assistance with cost of heating home in the winter through Low Income Home Energy Assistance Program (LIHEAP) or offers participants a credit to their Columbia Gas account during the months of November through March.

    Hours

    Mon-Fri 8:30 am-5:00 pm (EST)

    Required Documents

    Please bring with you: * Proof of residency * Picture ID * Copy of gas bill * Proof of household income * Proof of household expenses

    Eligibility

    Must have/meet: * Resident of service area * Income guidelines

    Fees

    Free

    Intake Procedure

    Appointment required, please call

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Kentucky
      • Fayette County

      Contact

      Name:
      Brittany Rice
      Title:
      Emergency Services Manager
      Phone:
      859-244-2215
      Email:
      Brittany.rice@commaction.org

      Telephone Numbers

      Number:
      859-300-6960
      Type:
      Voice
      Name:
      LIHEAP Intake/Appointment
      Number:
      859-244-2215
      Type:
      Voice
      Name:
      Main
      Edit Service DetailsClick here to see this service (BV-8900.9300-250) and related services within the Service Tree.

      Special Notes/Funding

      WinterCare Energy Fund

      Description

      Provides heating fuel payment assistance for individuals in danger of running out of fuel to heat their home. Financial assistance may be available to help pay all or a portion of the heating fuel bill.

      Hours

      Mon-Fri 8:30 am-5:00 pm (EST)

      Required Documents

      Please bring with you: * Proof of residency * Picture ID * Copy of heating fuel bill * Proof of household income * Proof of household expenses

      Eligibility

      Must have/meet: * Resident of Fayette County * Income guidelines

      Fees

      Free

      Intake Procedure

      Appointment required, please call

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Kentucky
        • Fayette County

        Contact

        Name:
        Brittany Rice
        Title:
        Emergency Services Manager
        Phone:
        859-244-2215
        Email:
        Brittany.rice@commaction.org

        Telephone Numbers

        Number:
        859-244-2215
        Type:
        Voice
        Name:
        Main
        Edit Service DetailsClick here to see this service (BV-8900.9300-300) and related services within the Service Tree.

        Description

        Provides in-person assistance personnel to help people understand and access insurance coverage through the marketplace

        Hours

        Mon-Fri 8:30 am-5:00 pm (EST)

        Required Documents

        Documents as requested when appointment is scheduled

        Eligibility

        Must be resident of Fayette County

        Fees

        Free

        Intake Procedure

        Appointment required, please call

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Kentucky
          • Fayette County

          Contact

          Name:
          Lavonne Byrdsong
          Title:
          Healthcare Kynector
          Phone:
          859-537-8502
          Email:
          lavonne.byrdsong@commaction.org

          Telephone Numbers

          Number:
          859-244-2215
          Type:
          Voice
          Name:
          Main
          Edit Service DetailsClick here to see this service (LH-3500.0200-330) and related services within the Service Tree.

          Special Notes/Funding

          Only available during tax season.

          Description

          Provides free basic income tax return preparation to older adults and low-income individuals and families.

          Hours

          Tue, Thu 6:00 pm-9:00 pm (ET)

          Required Documents

          Please bring with you: * Picture ID * Social Security cards or Individual Taxpayer Identification Number (ITIN) for all family members * Wage and earning statements (Form W-2, W-2G, 1099-R, 1099-Misc) for all employers * Interest and dividend statements (Forms 1099) * All Forms 1095, Health Insurance Statements * A copy of last year’s tax returns, if available * Proof of bank account routing and account numbers for direct deposit such as a blank check

          Eligibility

          Must not have made more than $62,000

          Fees

          Free

          Intake Procedure

          Walk-in welcome or call 211 for appointment

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Kentucky
            • Fayette County

            Telephone Numbers

            Number:
            859-244-2215
            Type:
            Voice
            Name:
            Main
            Edit Service DetailsClick here to see this service (DT-8800) and related services within the Service Tree.

            Special Notes/Funding

            Miscellaneous Assistance Funds

            Description

            Provides assistance periodically for emergency situations that are not covered under any other current programs.

            Hours

            Mon-Fri 8:30 am-5:00 pm (EST)

            Required Documents

            Please bring with you: * Proof of residency * Picture ID * Proof of household income * Proof of household expenses

            Eligibility

            Must have/meet: * Resident of service area * Income guidelines

            Fees

            Free

            Intake Procedure

            Walk-in or call

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Kentucky
              • Fayette County

              Contact

              Name:
              Brittany Rice
              Title:
              Emergency Services Manager
              Phone:
              859-244-2215
              Email:
              Brittany.rice@commaction.org

              Telephone Numbers

              Number:
              859-244-2215
              Type:
              Voice
              Name:
              Main
              Edit Service DetailsClick here to see this service (NT-8900) and related services within the Service Tree.

              Description

              Provides financial assistance through the H20 Help to Others Program for income-eligible, residential water and wastewater customers who find themselves unable to pay their Kentucky American Water bill(s). Maximum grant is $250. Qualifying customers may receive 1 grant per calendar year, while funds permit. Exceptions may be made in extreme situations.

              Hours

              Mon-Fri 8:30 am-5:00 pm (EST)

              Required Documents

              Please bring with you: * Proof of social security numbers for the members of the household * Proof of all household income received in the last 30 days including pay stubs, SSI, disability, child support, etc. * Copy of most recent water bill * Proof of payment of at least $25 made to Kentucky American Water in the last 6 months

              Eligibility

              Must have/meet: * Total gross household income must be at or below 225% of the 2024 Federal Poverty Income Guidelines * Paid at least $25 toward their water bill in the 180 days prior to applying for assistance * A balance of at least $50 outstanding on account

              Fees

              Free

              Intake Procedure

              Application required, please call

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Kentucky
                • Fayette County

                Telephone Numbers

                Number:
                859-244-2215
                Type:
                Voice
                Name:
                Main
                Edit Service DetailsClick here to see this service (BV-8900.9300-950) and related services within the Service Tree.

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