CAReS

Address

2516 Carter Avenue
Ashland, KY 41101

(606) 324-2949

boydcountycares.org

AKA:

Cares, CARES, Community Assistance and Referral Service

Description:

Provides housing referrals, utility assistance for electricity, gas or water; rent assistance, emergency food, prescription assistance, birth certificate application/fee payment assistance, referrals for ID cards, baby care items and referrals to other social services as needed for individuals and families in emergency/crisis situations. Also provides holiday assistance for the Christmas season through the CAReS Giving Tree Program.

Hours:

Mon-Fri 10:00 am-3:00 pm (EST)

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

July 31, 2024

Address Listings

Mailing

PO Box 1503
Ashland, KY 41105

Physical (Primary)

2516 Carter Avenue
Ashland, KY 41101

Contacts

Lynn Childers

Primary Contact

Executive Director

(606) 324-2949

boydcountycares@gmail.com

Phone Numbers

Main

(606) 324-2949

Legal Status:

Nonprofit

Description

Provides an assessment of a person's social service needs for individuals and families in emergency/crisis situations and then coordinates the delivery of the needed services by either offering direct services which are available at the CAReS office or by making referrals as needed to other agencies.

Hours

Mon-Fri 10:00 am-3:00 pm (EST)

Required Documents

Documents as requested by agency

Eligibility

Must have/meet: * Resident of service area * Income guidelines

Fees

Free

Intake Procedure

Call for initial assessment of needs by a case manager and schedule appointment as needed

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Kentucky
    • Boyd County
      • Carter County
        • Elliott County
          • Greenup County
            • Lawrence County

            Telephone Numbers

            Number:
            606-324-2949
            Type:
            Voice
            Name:
            Main
            Edit Service DetailsClick here to see this service (PH-1000) and related services within the Service Tree.

            Special Notes/Funding

            The 2023 CAReS Giving Tree Program: Registration is scheduled from October 16 to November 3 for those applying to receive gifts and/or food vouchers from the program. To obtain a Neighborhood Card, the following documents are required: * Completed application * Picture ID for everyone 18 and older in the household * Social Security numbers for all household members * Proof of income for everyone in the household * Last 2 most recent bank statements, if applicable * SNAP benefits award letter, if applicable.

            Description

            Provides a holiday assistance program in which eligible Boyd County adults in need who do not have children may register to receive a holiday food voucher.

            Hours

            Mon-Fri 10:00 am-12:00 noon, 1:00 pm-2:30 pm (EST) for registration

            Required Documents

            Please bring with you or include in application: * Photo ID * Social Security cards for all household members * SNAP award letter for those receiving SNAP benefits * Proof of residency (other than ID) * Updated Neighborhood Cards for the household

            Eligibility

            Must be a Boyd County resident

            Fees

            Free

            Intake Procedure

            Walk-in to register for the program at the CAReS office which is located inside The Neighborhood building

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Kentucky
              • Boyd County

              Telephone Numbers

              Number:
              606-324-2949
              Type:
              Voice
              Name:
              Main
              Edit Service DetailsClick here to see this service (PH-2950.1500-120) and related services within the Service Tree.

              Special Notes/Funding

              Neighborhood Cards are provided by the CAReS office after completing an application and providing the required documents which include: * Picture ID for everyone 18 and older in the household; * Social Security numbers for all household members; * Proof of income for everyone in the household; * Last 2 most recent bank statements, if applicable; * SNAP benefits award letter, if applicable. Please call the CAReS office for further information or questions.

              Description

              Provides assistance paying all or a portion of the electric service bill of eligible residents whose electricity is at risk of being shut off. Clients can request either utility assistance or rent assistance only once every 12 months.

              Hours

              Mon-Fri 10:00 am-3:00 pm (EST)

              Required Documents

              Please bring with you: * Current electric disconnect/delinquent notice * The previous 2 months of electric bills * Current month's rent receipt if home is rented * Documentation of monthly mortgage payment and receipt to show proof of payment if home is owned * Most recent bill for all utilities the client pays and receipts to show proof of payment of each * Documentation of court-ordered monthly child support payments, if applicable * A valid Neighborhood Card

              Eligibility

              Must have/meet: * Resident of service area * At risk of loss of utility service * Meet program guidelines for household income and expenses * Have not received utility assistance or rent assistance in the last 12 months

              Fees

              Free

              Intake Procedure

              Walk-in or call

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Kentucky
                • Boyd County
                  • Carter County
                    • Elliott County
                      • Greenup County
                        • Lawrence County

                        Telephone Numbers

                        Number:
                        606-324-2949
                        Type:
                        Voice
                        Name:
                        Main
                        Edit Service DetailsClick here to see this service (BV-8900.9300-180) and related services within the Service Tree.

                        Special Notes/Funding

                        Neighborhood Cards are provided by the CAReS office after completing an application and providing the required documents which include: * Picture ID for everyone 18 and older in the household; * Social Security numbers for all household members; * Proof of income for everyone in the household; * Last 2 most recent bank statements, if applicable; * SNAP benefits award letter, if applicable. Please call the CAReS office for further information or questions.

                        Description

                        Provides assistance paying all or a portion of the gas service bill of eligible residents whose gas is at risk of being shut off. Clients can request either utility assistance or rent assistance only once every 12 months.

                        Hours

                        Mon-Fri 10:00 am-3:00 pm (EST)

                        Required Documents

                        Please bring with you: * Current gas shut-off/delinquent notice * The previous 2 months of gas bills * Current month's rent receipt if home is rented * Documentation of monthly mortgage payment and receipt to show proof of payment if home is owned * Most recent bill for all utilities the client pays and receipts to show proof of payment of each * Documentation of court-ordered monthly child support payments, if applicable * A valid Neighborhood Card

                        Eligibility

                        Must have/meet: * Resident of Boyd, Carter or Greenup County * At risk of loss of utility service * Meet program guidelines for household income and expenses * Have not received utility assistance or rent assistance in the last 12 months

                        Fees

                        Free

                        Intake Procedure

                        Walk-in or call

                        Geography Served

                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                        • Kentucky
                          • Boyd County
                            • Carter County
                              • Greenup County

                              Telephone Numbers

                              Number:
                              606-324-2949
                              Type:
                              Voice
                              Name:
                              Main
                              Edit Service DetailsClick here to see this service (BV-8900.9300-250) and related services within the Service Tree.

                              Special Notes/Funding

                              The 2023 CAReS Giving Tree Program: Registration is scheduled from October 16 to November 3 for those applying to receive gifts and/or food vouchers from the program. To obtain a Neighborhood Card, the following documents are required: * Completed application * Picture ID for everyone 18 and older in the household * Social Security numbers for all household members * Proof of income for everyone in the household * Last 2 most recent bank statements, if applicable * SNAP benefits award letter, if applicable.

                              Description

                              Provides a holiday assistance program in which eligible Boyd County families with children receive Christmas gifts of clothing and toys for the children, and a food voucher is supplied to the entire household for a holiday meal. Adults in need who do not have children may register to receive a holiday food voucher only.

                              Hours

                              Mon-Fri 10:00 am-12:00 noon, 1:00 pm-2:30 pm (EST) for registration

                              Required Documents

                              Please bring with you or include in application: * Photo ID of custodial parent/guardian * Social Security cards for all household members * SNAP award letter for those receiving SNAP benefits * Proof of residency (other than ID) * Updated Neighborhood Cards for the household

                              Eligibility

                              Must have/meet: * Boyd County residents * Families with children who are 16 years of age or younger

                              Fees

                              Free

                              Intake Procedure

                              Walk-in to register for the program at the CAReS office which is located inside The Neighborhood building

                              Geography Served

                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                              • Kentucky
                                • Boyd County

                                Telephone Numbers

                                Number:
                                606-324-2949
                                Type:
                                Voice
                                Name:
                                Main
                                Edit Service DetailsClick here to see this service (PH-2950.3200) and related services within the Service Tree.

                                Special Notes/Funding

                                Coordinated entry is a process developed to ensure that all people experiencing a housing crisis have fair and equal access and are quickly identified, assessed for, referred, and connected to housing and assistance based on their strengths and needs.

                                Description

                                Provides an initial assessment by a case manager for people experiencing a housing crisis in which a Service Prioritization Score is determined for the client so that they may be placed on a housing priority list in a way that ensures fair and equal access to available housing.

                                Hours

                                Mon-Fri 10:00 am-3:00 pm (EST)

                                Required Documents

                                Documents as requested by agency

                                Eligibility

                                Must be homeless by HUD definition

                                Fees

                                Free

                                Intake Procedure

                                Call for initial assessment of needs by a case manager and schedule appointment as needed

                                Geography Served

                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                • Kentucky
                                  • Boyd County
                                    • Carter County
                                      • Elliott County
                                        • Greenup County
                                          • Lawrence County

                                          Telephone Numbers

                                          Number:
                                          606-324-2949
                                          Type:
                                          Voice and TTY (Assistant)
                                          Name:
                                          Main
                                          Edit Service DetailsClick here to see this service (BH-0500.3200) and related services within the Service Tree.

                                          Special Notes/Funding

                                          The pharmacy which is authorized to accept the vouchers from CAReS prescription assistance program is McMeans Pharmacy, 2920 Carter Avenue, Ashland, KY 41101; phone (606) 325-8400.

                                          Description

                                          Provides a voucher which can only be offered once every three months to eligible residents that helps pay for their prescriptions.

                                          Hours

                                          Mon-Fri 10:00 am-3:00 pm (EST)

                                          Required Documents

                                          Documents as requested by agency

                                          Eligibility

                                          Must have/meet: * Residents of service area who meet program guidelines * Clients must be willing to transfer their prescriptions to the pharmacy which has been authorized by this program to accept the vouchers

                                          Fees

                                          Free

                                          Intake Procedure

                                          Walk-in or call

                                          Geography Served

                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                          • Kentucky
                                            • Boyd County
                                              • Carter County
                                                • Elliott County
                                                  • Greenup County
                                                    • Lawrence County

                                                    Telephone Numbers

                                                    Number:
                                                    606-324-2949
                                                    Type:
                                                    Voice
                                                    Name:
                                                    Main
                                                    Edit Service DetailsClick here to see this service (LH-5100.6500) and related services within the Service Tree.

                                                    Special Notes/Funding

                                                    Neighborhood Cards are provided by the CAReS office after completing an application and providing the required documents which include: * Picture ID for everyone 18 and older in the household; * Social Security numbers for all household members; * Proof of income for everyone in the household; * Last 2 most recent bank statements, if applicable; * SNAP benefits award letter, if applicable. Please call the CAReS office for further information or questions.

                                                    Description

                                                    Provides assistance paying all or a portion of the rent bill of eligible residents who are at risk of being evicted. Clients can request either utility assistance or rent assistance only once every 12 months.

                                                    Hours

                                                    Mon-Fri 10:00 am-3:00 pm (EST)

                                                    Required Documents

                                                    Please bring with you: * Current Statement from Landlord that lists the total amount of rent that is owed, how many months of rent payments are due and the rental rate per month * The most recent bill for all utilities the renter pays and the receipts to show that they have been paid * A valid Neighborhood Card

                                                    Eligibility

                                                    Must have/meet: * Residents of service area * At risk of eviction due to rent owed * Must meet program guidelines for household income and expenses

                                                    Fees

                                                    Free

                                                    Intake Procedure

                                                    Walk-in or call

                                                    Geography Served

                                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                    • Kentucky
                                                      • Boyd County
                                                        • Carter County
                                                          • Elliott County
                                                            • Greenup County
                                                              • Lawrence County

                                                              Telephone Numbers

                                                              Number:
                                                              606-324-2949
                                                              Type:
                                                              Voice
                                                              Name:
                                                              Main
                                                              Edit Service DetailsClick here to see this service (BH-3800.7000) and related services within the Service Tree.

                                                              Description

                                                              Provides housing referrals to local shelters as well as low income housing units for persons experiencing low-income or homelessness.

                                                              Hours

                                                              Mon-Fri 10:00 am-3:00 pm (EST)

                                                              Required Documents

                                                              Documents as requested by agency

                                                              Eligibility

                                                              Call for more information

                                                              Fees

                                                              Free

                                                              Intake Procedure

                                                              Call for initial assessment of needs by a case manager and schedule appointment as needed

                                                              Geography Served

                                                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                              • Kentucky
                                                                • Boyd County
                                                                  • Carter County
                                                                    • Elliott County
                                                                      • Greenup County
                                                                        • Lawrence County

                                                                        Telephone Numbers

                                                                        Number:
                                                                        606-324-2949
                                                                        Type:
                                                                        Voice
                                                                        Name:
                                                                        Main
                                                                        Edit Service DetailsClick here to see this service (TJ-3000.8000) and related services within the Service Tree.

                                                                        Special Notes/Funding

                                                                        Neighborhood Cards are provided by the CAReS office after completing an application and providing the required documents which include: * Picture ID for everyone 18 and older in the household; * Social Security numbers for all household members; * Proof of income for everyone in the household; * Last 2 most recent bank statements, if applicable; * SNAP benefits award letter, if applicable. Please call the CAReS office for further information or questions.

                                                                        Description

                                                                        Provides assistance paying all or a portion of the water service bill of eligible residents whose water is at risk of being shut off. Clients can request either utility assistance or rent assistance only once every 12 months.

                                                                        Hours

                                                                        Mon-Fri 10:00 am-3:00 pm (EST)

                                                                        Required Documents

                                                                        Please bring with you: * Current water shut-off/delinquent notice * The previous 2 months of water bills * Current month's rent receipt if home is rented * Documentation of monthly mortgage payment and receipt to show proof of payment if home is owned * Most recent bill for all utilities the client pays and receipts to show proof of payment of each * Documentation of court-ordered monthly child support payments, if applicable * A valid Neighborhood Card

                                                                        Eligibility

                                                                        Must have/meet: * Resident of service area * At risk of loss of utility service * Meet program guidelines for household income and expenses * Have not received utility assistance or rent assistance in the last 12 months

                                                                        Fees

                                                                        Free

                                                                        Intake Procedure

                                                                        Walk-in or call

                                                                        Geography Served

                                                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                        • Kentucky
                                                                          • Boyd County
                                                                            • Carter County
                                                                              • Elliott County
                                                                                • Greenup County
                                                                                  • Lawrence County

                                                                                  Telephone Numbers

                                                                                  Number:
                                                                                  606-324-2949
                                                                                  Type:
                                                                                  Voice
                                                                                  Name:
                                                                                  Main
                                                                                  Edit Service DetailsClick here to see this service (BV-8900.9300-950) and related services within the Service Tree.

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